ABOUT THE FINAL TOUCH CLEANING SERVICE INC.
The Final Touch Cleaning Service is over 18 years old. Family owned and operated since 1992. We have the experience without the big price tag associated with start ups and franchises. We are committed to providing our local communities with premier cleaning services, outstanding customer satisfaction, and quality support.
Brenda Ketcham, owner of The Final Touch Cleaning Service Inc., started it all. She has been cleaning for over 30 years. Even as a single mother of three young children Brenda always had the cleanest house around. Her friends and family were always impressed and suggested she do it for a living.
For over 18 years, Brenda has been able to combine her talents and passion for cleaning with her amazing entrepreneurial spirit to successfully manage The Final Touch. She trained all her kids, in fact, her youngest son Kameron started cleaning for her at the tender age of 10. Kameron now heads up the Pierce & Thurston County Division of The Final Touch Cleaning Service, along with his wife Sloane. Kiawna Ketcham, Brenda’s middle child is The Final Touch’s Inspector, and Kashara Ward, Brenda’s oldest daughter is opening a Florida division of The Final Touch within the next year!
The whole family is a part of the business and are able to contribute their own individual skills and talents along with what they grew up learning from their mother! HOW TO CLEAN! The Final Touch Cleaning Service is thriving due to their ability to work as family where their common mission is to always put their clients first.
Low Turnover. We hire professional cleaners from all walks of life. Our cleaning specialist are thoroughly screened before hiring. We run extensive background checks and talk to all references. We only consider applicants who have a strong, reliable work history. Our cleaners are employees and not sub-contractors, which insures your best interest.
Our Training. Our cleaners complete many hours of on-the-job training to become a cleaning specialist. We take our job very seriously. As a family owned business, it’s our name on the line and we expect nothing but the best at The Final Touch Cleaning Service. All jobs are quality inspected regularly and held to the highest standards possible. We care about our clients and know how to get the job done right.
Accountability. We hire employees rather than sub-contractors so we can be directly accountable for their work. We hold the highest levels of bonding and insurance so our clients are well protected. Our cleaners carry our own top of the line equipment and use environmentally friendly products. The Final Touch Cleaning Service is licensed, bonded and insured for your protection.
Satisfied Clients. We guarantee your happiness! The day after an initial cleaning, we will call you to learn what we did well and what could be done differently for your on-going service. We leave client surveys after cleaning as well as mail them out to you on a regular basis. We are always available via phone or email to help ensure your complete satisfaction.
*In order to ensure quality and professionalism on every job The Final Touch Owners/Inspectors check up on cleaning crews and regularly leave client satisfaction surveys to ensure your happiness.
Brenda says, “As the owner of The final Touch it’s important to me that we do our very best and that you love what you see.”